Shipping Information*


Holiday Shipping Deadlines

Place your order before 11am CET on the following dates to receive your order in time for Christmas.

Standard Express
France 19/12 20/12
Spain 18/12 19/12
Portugal 18/12 19/12
Belgium 19/12 21/12
Netherlands 19/12 21/12
Luxembourg 18/12 20/12
Germany 18/12 20/12
UK 19/12 20/12
Austria 18/12 19/12
Denmark 18/12 20/12
Finland 17/12 19/12
Sweden 18/12 19/19
Ireland 18/12 20/12
Italy 17/12 18/12


Belgium, France 1, Germany2, Austria, Luxembourg & the Netherlands

Orders Over €40
Standard 2-4 days ---- FREE
Express 1-2 days €10.00
Orders Under €40
Standard 2-4 days ---- €3.50
Express 1-2 days €10.00

United Kingdom 3

Orders Over €40
Standard 3-5 days ---- FREE
Express 1-3 days €10
Orders Under €40
Standard 3-5 days ---- €3.50
Express 1-3 days €10

Denmark & Italy

Orders Over €40
Standard 3-5 days ---- FREE
Express 1-3 days €10.00
Orders Under €40
Standard 3-5 days ---- €3.50
Express 1-3 days €10.00

Finland & Ireland

Orders Over €40
Standard 4-7 days ---- FREE
Express 1-3 days €10.00
Orders Under €40
Standard 4-7 days ---- €3.50
Express 1-3 days €10.00

Spain4, Portugal 5

Orders Over €40
Standard 3-5 days ---- FREE
Express 1-2 days €10.00
Orders Under €40
Standard 3-5 days ---- €3.50
Express 1-2 days €10.00

Sweden

Orders Over €40
Standard 4-6 days ---- FREE
Express 1-4 days €10.00
Orders Under €40
Standard 4-6 days ---- €3.50
Express 1-4 days €10.00

Poland

Orders Over €40
Standard 4-5 days ---- FREE
Express 1-3 days €10.00
Orders Under €40
Standard 4-5 days ---- €3.50
Express 1-3 days €10.00


1 - Excludes: French Guiana, French Polynesia, Guadeloupe, New Caledonia, Martinique, Mayotte and Réunion

2 - Excludes: Heligoland

3 - Excludes: the Channel Islands

4 - Excludes: Canary Islands, Ceuta and Melilla

5 - Excludes: Azores and Madeira

*Standard delivery
Order before 12:00am CET – order ships Day+1

Order after 12:00am CET – order ships Day+2

*Express delivery

Order before 10:00am CET – order ships the same day

Order after 10:00am CET – order ships Day+1

Order Tracking:

You will receive an order confirmation via email once your order is despatched. The email will include the tracking number of the courier used. You are then able to track the status of your order on the courier’s website. For further questions please don’t hesitate to contact our customer service eu-store@billabong.com

About Our Service:

All deliveries take place between 7.30am and 6pm Monday – Friday. Working days exclude Saturday, Sunday and bank holidays.

We cannot guarantee delivery within our usual time-scales to a small number of remote rural areas. Our Couriers will not deliver to the following postcodes* on a next working day service. Delivery takes between 2 and 5 working days.

The delivery options are the same for every product unless stated in the description on the product page.

*AB10-25, AB30-39, AB41-45, AB51-56 & 63, BT21-94DD8-11, DG1-16, EX16-23, EX31-39, FK1-21, G63, HS1-9, IM19- &99, IV1-63, KA27-28, KW1-17, LD1-8, LL15-78, PA20-78, PH17-50, PL10-35, PO30-41, SY7-25, TD1-15, TR1-27, ZE1-3.

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